Frequently Asked Questions

What is xstitch.me?

xstitch.me is a cross-stitch pattern management app. You import an image, the app converts it into a palette-indexed pattern grid, and you can edit the pattern, match its colors to DMC floss, and track the threads in your inventory.

How do I turn an image into a pattern?

Sign in at app.xstitch.me and import an image. The app converts it to a stitchable pattern automatically, and you can adjust it with the pattern editor before you start stitching.

What is thread matching?

Each color in your pattern is matched to the closest DMC floss color, so you know which threads to buy for a project. Matches are shown per pattern color.

Is there a free plan?

Yes. The Free plan includes image import, the pattern editor, thread matching, and inventory tracking. A Pro plan is available for $5 per month; see the pricing page for details.

How do I cancel my subscription?

You can cancel at any time; cancellation takes effect at the end of the current billing period. See the refund policy for more.

Do I need an account?

Yes. You sign in with a username and email address; your patterns and inventory are tied to your account.

How is my data handled?

We store the content you upload so the app can do its job. See the privacy policy for details.

Where can I get help?

Contact us at support@xstitch.me and we will get back to you as soon as we can.